Go to website
Messenger By default, each organization gets a room with the same name, which contains all users of the organization and is automatically kept in sync with them. Dedicated rooms Dedicated rooms are ideal to give subgroups, teams, or committees a simple communication channel. The overview of all rooms is located in the menu under "Administration" > "Messenger" and
Arrival time at the organization location is not displayed
Arrival time at the organization location is not displayed In order for an arrival time to be determined and displayed, the following must be true: The organization has a location set up ("Organization Settings" > "Location"). The app is running version 2.0.0 or higher The app has the necessary permissions to retrieve the location
Flows Within the flow builder, you can choose from various triggers and functions to map custom processes and flows. For example, you can have a specific action automatically executed whenever a probe alarm is triggered. Trigger In its current version, the Flow Builder inclu
ELS: iSE-Cobra 4
ELS: iSE-Cobra 4 In addition to the webin.php interface, GroupAlarm can also be used with the mission control system iSE-Cobra 4 via the WDX3 interface. For this, you have to specify a login server, generate client certificates as well as create corresponding service credentials. Only then can a secure connection to the ELS be established. In addition, you must configure several k
Audit The audit log lists all important events within your organization. This includes, for example, the creation and editing of elements, the addition, and removal of users and much more. If available, it displays the responsible trigger, the affected resource, the event itself, and the time. Possible triggers of an event can be a person user, a flow or a vpn_key API access by an organization token. !(https://storage.crisp.chat/users/helpdesk/website/606406d8d6f6d000/7eb11125-2f6b
Pager management This module is an optional extension and must be activated first. In the pager management you can view statistics about your pagers, manage them as well as register new pagers. Under "Statistics" the percentage of availabilities and the number of pagers t
Support In the support section, you can find all options to contact our customer support. By default, our support staff does not have access to your organization. We can assist you more efficiently with potential problems if you grant our team full access to your system. To do this, click the "Grant Access." button
Quotas An organization's quotas limit the number of times a specific service, such as flows, can be executed. This highly set limit prevents accidental overuse of a service, which can lead to unexpectedly high costs in the billing process. All of your organization's quotas can be found under "Administrat
Permissions In the "Permissions" menu, you can configure access permissions and assign them to participants. In addition, you can generate API keys that can be used with third-party systems. Roles In this section, roles are defined for the organization, which can be assigned to individual participants. A role assigns specific permissions (read, edit, create, delete) to the different functions of GroupAlarm (e.g. user, alarm, remote trigger). The default roles "Organization Owner", "
Extensions GroupAlarm can be further customized with extensions that add additional functionality in the areas of alerting and management within your organization. Add extension Select the tab "Extensions" and click on "Add extension". In the pop-up window, you can now search for the desired extension, lear
Hotline With GroupAlarm you can start, manage and monitor a dynamic first responder hotline in a few steps. How it works You create a new hotline and automatically get assigned a phone number from your local area network. You now assign any number of agents to this hotline in the form of subscribers from your organization. These agents maintain their phone numbers themselves in their
Billing In the billing interface, you can manage your stored billing address and payment method. Setup All organizations need to have a billing method set. As a sub-organization, you can have your parent organization manage the billing, or you can set up your own payment method. By clicking on the "Set up billing" button, you can store a new payment method. To do this, log in with an existing customer account. Alternatively, you can create a new customer account.
Remote Trigger GroupAlarm has the option of triggering an alarm via call or SMS. For this purpose, a phone number has to be activated in the menu "Remote triggering" and a triggering PIN has to be defined. Only if the triggering number and PIN match the data stored here, an alarm can be triggered. Call 0used as the alarm text in the generated alarm. Confirm your entries with the "AP