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Flow insights / Error diagnosis

The insights provide you with information about the individual runs of a flow. This makes the Insights ideal for error analysis in the event of undesirable behavior in a flow.

You can access the insights from the overview of the flows via the three dots on the right of the respective flow (see "Introduction flows"). Or alternatively from the Edit view of a flow via the "Flow Insights" button in the upper right corner.

If you call up the Insights of a flow, you will first get to the overview of the individual flows.

|||❗️The insights of a flow remain stored for a maximum of 14 days after the flow has ended.


The overview is composed as follows:

1️⃣ Status: A green check mark indicates that a run was successful. A red exclamation mark, on the other hand, signals a failed execution. If a flow is currently still in a running execution, it is signaled by a blue loading circle. This provides you with a quick, initial overview.

2️⃣ Organisation: The organisation in which the flow was executed.

3️⃣ Start Time: The exact time when the trigger element of the flow was activated.

4️⃣ End Time: The exact time when the last element of the flow was completed.

5️⃣ Via the arrow on the right side, you get to the details of the individual executions.


In the details, a first impression can be obtained, similar to the previous overview.

The details are composed as follows:

1️⃣ Steps: Indicates the respective element of the flow that was run through.

2️⃣ Status: As in the previous overview, a green tick indicates an error-free run through of the element, while a red exclamation mark indicates a problem during the execution.

The symbol of a clock is shown here if a flow is currently still in execution and indicates those elements for which an execution is pending.

3️⃣ Start time: The exact time when the element was started.

4️⃣ End Time: The exact time when the element was fully completed.

5️⃣ The information icon to the right allows you to view more details about the execution of the individual element.

Tip! In the organisation settings, you can enter an e-mail address to which you will receive a notification if the execution of a flow fails. The organisation settings can be found under Admin ⇾ Settings.

Updated on: 07/09/2023

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