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Elements of the flow - Trigger alarm

The element Trigger alarm, triggers an alarm in the organisation in which the flow is executed.

Configuration.

Basic configuration of the alarm.

1️⃣ Trigger in an existing event: By default, each new alarm also automatically creates a new event. This function allows you to trigger an alarm in an existing event. Thus, no new event is then created when the alarm is triggered.

Instead of the event name, it is mandatory to enter the event ID. Only in this way can a unique assignment be made.

2️⃣ Event name: Defines the name of the event when it is triggered. If the function Trigger in an existing event is active, this field becomes the input for the event ID.

The Input function (rectangular symbol to the left of the input fields) allows you to access functions where data can be obtained automatically, e.g. from previous elements.

3️⃣ Event Severity: Sets the severity of the event. You can define the severity level in the organisation settings.

4️⃣ Alarm text: Defines the alarm text for the alarm. The document icon to the right of the input field allows you to select a text template.

5️⃣ **Alarm Mode: **Makes it possible to define the alerting mode for the alerting.

Resources

Resources or participants to be alerted.

⚠️ At least one of the resources must be specified in order to trigger an alarm. A multiple selection is also possible.

1️⃣ Alert all participants: This function allows you to alert all participants of your organisation within the scope of the alarm.

2️⃣ Scenarios: Allows you to alert scenarios.

3️⃣ Units: Enables alerting of units.

4️⃣ Unit with external ID: Enables alerting of a unit using the external ID.

For documentation on units, see here.

💡 To address multiple units in an alarm via the external ID, they must be passed as a comma-separated array. This can be achieved using the JSON parser. You will find an example flow for this at the end of this document.

5️⃣ **Label: ** Enables the alerting of participants with certain labels and the desired headcount. Additional labels can be added via the Add Label button.

6️⃣ Participants: Allows specific participants to be alerted.

7️⃣ Alarm template: Enables alerting of alarm templates.

Options

Under Options, you can activate comments for your alarm. Comments in GroupAlarm allow your participants to select predefined comments when acknowledging alarms via app or email. These comments can be used to request additional information. One possible scenario for this is to ask whether a participant is going directly to the scene of the emergency or stopping by at the station first.

Comments are configured under Configuration → Alarms. Details on how to create comments can be found here.

Comments can be selected by clicking in the input field and selecting the appropriate comment from the selection field. If there are a large number of comments, you can search for them by entering a keyword. The selection field will then automatically narrow down the selection according to your entry. You can also write your own comments. Simply enter the relevant text in the input field and confirm with Enter. To remove comments from the selection, click on the X next to the respective comment.

⚠️ You should only enable the Use different comments function under Options if you do not want to use the standard comments.

💡 The order of the comments can be adjusted using drag & drop.

⚠️ A maximum of 10 comments for acceptances or rejections can be included per alert.

Additional information

1️⃣ Close event after: Allows you to have the alarm event automatically closed by the system after a defined time in seconds.

2️⃣ Address: If you enter the address in combination with the longitude and latitude, GroupAlarm can display the corresponding position on a map in the GroupAlarm App, the monitor or the reports.

3️⃣ Coordinate format: Specify the format of the coordinates. This is particularly helpful if the data is to be received from an external system that only supports a certain format.

4️⃣ Latitude and longitude: In addition to the address, the system requires the latitude and longitude in order to be able to display a position on the map.

💡 The fields for the address and coordinates are only visible if the geocoordinates extension has been activated in the organisation.

5️⃣ **Document Key: **Use the input field for the document key to enter the key for the corresponding documents in your document storage. These are then displayed to participants in the GroupAlarm App when an alarm is triggered. To do this, select the previously defined document key by clicking in the field. Use this field if you want to permanently assign the document key.

6️⃣ **Name of document keys: ** The input function for the names of the document keys allows you to set document keys dynamically based on their names. This allows you to enter the names of the keys when triggering the flows.

Flow example

In this example, several units are alerted via the external ID in an alarm.

Download

The example serves as a rough draft and can be used or modified as a reference for your own flows. The flow is designed to read a comma-separated string beginning with the key E-Mittel: with up to three external names for units from the body of an email using a text parser. It filters each unit name and creates a JSON string, which the JSON parser then passes as an array to Trigger alarm.

If you need more entries, you can add additional ones. The number of entries in the parser should correspond to the maximum number of your units that are alerted simultaneously. If fewer are alerted, the parser will only filter the corresponding number.

💡 Please save the flow after importing it into GroupAlarm first. This ensures that the trigger's email address is generated.

Updated on: 12/09/2025

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