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Event severity

The Event severity in GroupAlarm allows you to define the criticality of an event. To do this, you can define under Configuration → Alerting → Severity levels up to 10 different severity levels in the organisation settings. For optimum differentiation, you can name each severity level individually and assign a suitable icon and colour. The name and icon are then displayed to participants in the alarm, for example, as a correspondingly coloured badge.

💡 To add an icon, click on the placeholder symbol before the name when creating or editing and select the desired icon.

In addition to visually marking alarms, the severity level also allows participants to define their own tones for the individual severity levels in the GroupAlarm App. This allows participants to include a particularly distinctive sound for extremely important alarms, for example, while more informative alarms are linked to a more discreet sound.

The severity level can be set when the alarm is triggered via the GroupAlarm WebApp, in alarm templates, flows and via the API interface.

Updated on: 17/09/2025

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