> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.groupalarm.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pager management


# Pager management

This module is an optional [extension](/en/article/extentions-1j4jgcx/) and must be activated first.

In the pager management you can view statistics about your pagers, manage them as well as register new pagers.

                                                                         ![](https://storage.crisp.chat/users/helpdesk/website/9ec08f22e621d00/02541cf1-24d0-4820-98e6-871f63_1p5c64h.png)

Under "Statistics" the percentage of availabilities and the number of pagers that are offline/online are displayed.

To add a new pager, enter the serial number in the format "PG123456789" and assign it to a participant if necessary.

## Functions

"All Pagers" lists all registered pagers with the associated participant. A check mark means a pager is online, a warning triangle means it is offline. If you click on a pager, it expands, and you have access to further functions: ![](https://storage.crisp.chat/users/helpdesk/website/e129682bf5d83800/8602beda-2bb1-46af-84e2-c7df67_2uj1fj.png)

* With the bell symbol ![](https://storage.crisp.chat/users/helpdesk/website/aef04170a9374800/75f16e03-abe7-4ff8-a0d2-6fcf56_v63e08.png) you can send a direct message to a pager.
* With the delete icon, you can remove a pager from the system.
* In the field "Assign participant" you can assign a new participant to the pager.
* With the info button ![](https://storage.crisp.chat/users/helpdesk/website/a82d4d4d432ff000/0b73a932-d943-4d43-898d-b82128_1nmj41w.png) you get to the detail view of the pager.

## Details

In the detail view, you will find more detailed information and functions for each pager.

### Status information

![](https://storage.crisp.chat/users/helpdesk/website/91fefd8b4b0ac000/pagerstatusen_1332jir.png)

### Pager functions

                                                 ![](https://storage.crisp.chat/users/helpdesk/website/ef8d7d8d5e0e4800/affd0655-60f7-4ed6-8515-6d600e_1ptqutm.png)

### Configuration

                                                     ![](https://storage.crisp.chat/users/helpdesk/website/dc7b2c73406dd800/70c3433d-6eaa-42f7-90a1-6363f1_1ik076d.png)

## Further settings

In the "Further settings" area, settings can also be made that affect the entire organization. 

* "Trigger high-priority alarms": The volume and vibration settings of the subscriber are overwritten with the respective maximum values when an alarm is triggered.